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If you want to contact our Team by email, choose a topic below to send a message. Please check our FAQs before contacting us.

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IMPORTANT - PLEASE READ

We try to process every support request we receive as fast as possible. However it could take up to 48 hours before you get a response.

We process support requests from registered users in priority. If this is your case, please specify your order# (number beginning with RE provided during your purchase) in the contact form.

Product FAQ

Before contacting Axialis team to ask a question about a product, please check the Frequently Asked Questions to see if there is a known answer.

Customer FAQ

If you have questions about your purchase, registration or customer account, please read the Customer FAQ.

Chinese Users

Chinese Version of IconWorkshop Available - Visit our exclusive distributor website in China.

 

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