Axialis Software - Technical Support - Order and Customer FAQ

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If you have questions about your purchase, registration or customer account, please
read the Customer FAQ below. You can also read the Order FAQ if you have questions about Axialis order policies.

• Why register my product?

• Do I have an account?

• How to create an account?

• I've lost my product key, how to retrieve it?

• I've lost my copy, do I have to purchase again?

• How to register my product?

• I want to access my account, what's my username?

• Do I have a product key?

• What is Axialis lifetime license?

• How to upgrade to the latest version?

• What is ESD?

• What are Axialis return and refund policies?

• Is European VAT applicable to Axialis products?

If you didn't find an answer to your question in the FAQs, you can contact
Axialis Support Team directly. In your message body please specify (if possible):

• Axialis Program Name

• Order Number

• Your Name

• Address

• Your Configuration (Windows version, SP, Video card & driver, processor...)