Online Support / FAQ
The customer services are available to registered Axialis customers only. Once you've purchased an Axialis product we strongly recommend you to register online using either the feature included in the program or using the online form.
Accessing Customer Service from the Application
1. Launch the application.
2. Select Help/Customer Area.
3. The built-in Browser opens displaying the customer service page.
The application will access the Internet. This may result in an alert message from your firewall program (if any installed). You can configure your firewall to authorize the application to access to Internet. Axialis applications DO NEVER access the Internet without informing you. Also, our applications do not (and will never) contain spyware or malicious code.
Accessing Customer Service from an Internet Browser
1. Launch your Internet Browser
2. Enter this URL in the address bar: http://www.axialis.com/customer/